Call Centre Representative | Dental

• Schedule appointments and manage high-volume patient inquiries
• Provide clear information about dental procedures and clinic services
• Follow up with patients to confirm bookings and reduce no-shows
• Identify patient needs and provide personalised solutions
• Work with the Customer Service Department
• Assist with administrative tasks and daily clinic operations
• Support ad-hoc projects as assigned by management
• Assist with healthcare or insurance industries

Requirements

• Min 2 years experience in clinic
• Min Nitec
• Working hours 5.5 days a week
• Proficient in computer skills